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LoganDubbb's avatar
LoganDubbb
Rising Novice
7 years ago

Gibraltar Skin Issue

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? Logans The Name
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Gibraltar
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The skin appears in the lobby, but once i load in to the legend selector screen the skin is gone and also in game.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Loading in game
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? Roughly 5
When did this happen? (dd.mm.yy hh:mm) 1/14/2019
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I crafted the, “Hack The System” epic skin for Gibraltar and when I equip it, it shows in the lobby but once loaded in to the legend select screen the skin is gone and also in game.
What should be happening instead? Skin should stay on at all times.
Steps: How can we find the bug ourselves? Maybe try to equip a skin on Gibraltar and load a game?

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? Logans The Name
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Gibraltar
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The skin appears in the lobby, but once i load in to the legend selector screen the skin is gone and also in game.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Loading in game.
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? Roughly 5
When did this happen? (dd.mm.yy hh:mm) 01/14/2019
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I crafted the, “Hack The System” epic skin for Gibraltar and when I equip it, it shows in the lobby but once loaded in to the legend select screen the skin is gone and also in game.
What should be happening instead? The skin should stay on at all times when equipped.
Steps: How can we find the bug ourselves? I’m not too sure. Maybe try to equip a skin on Gibraltar and load a game?

20 Replies

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  • I’m having an issue with the “fiber optics” skin for Gibraltar. 90% of the time it won’t even equip even though it still shows it’s been unlocked. Occasionally it will equip but if I go into a match it reverts to the default skin

  • For some reason it will not let me equip my Gibraltar with his epic skins can someone please look into this as I’ve spent money to get these and it’s a little disappointing if unable to use them

  • Same. I had the 'Hack The System' green armour, wore it for a few games and next time I went online I could not equip it. It does still show as being in my possession on the skin menu for Gibraltar.
  • rhinopuncher17's avatar
    rhinopuncher17
    7 years ago
    Same here! Got it from an apex pack and while it isn't the coolest available, it's the coolest one I have lol
  • SkaterMatie's avatar
    SkaterMatie
    7 years ago

    Any word on when it'll be fixed? Its Monday morning and there's still no fix. Like others I can't equiped an epic skin I unlocked for Gibraltar. I was so excited to unlock it as he's my favorite character. I hope they fix this soon. 

  • Product: Apex Legends
    Platform:Microsoft XBOX One
    Please specify your platform model. Microsoft Xbox One S
    What is your gamertag/PSN ID/EA Account name? desertedspiter
    Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
    Which Legend were you playing (if applicable)?
    Which Legends were your squad mates using (if applicable)?
    Where did the issue occur? In the lobby (waiting area before the match)
    Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. trying to equip a skin
    What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. leaving the game
    Did your squad mates also experience the issue? I don't know
    How many matches had you played in a row before the issue occurred? 20
    When did this happen? (dd.mm.yy hh:mm)
    How often does the bug occur? Occasionally (10% - 49%)
    How severe is your issue? Little to no impact to gameplay
    What happens when the bug occurs? makes it impossible to equip an epic skin on Gibraltar
    What should be happening instead? should be equitable
    Steps: How can we find the bug ourselves? it happened first when I opened an apex pack then i bought a skin for him

    Product: Apex Legends
    Platform:Microsoft XBOX One
    Please specify your platform model. Microsoft Xbox One S
    What is your gamertag/PSN ID/EA Account name? desertedspiter
    Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
    Which Legend were you playing (if applicable)?
    Which Legends were your squad mates using (if applicable)?
    Where did the issue occur? In the lobby (waiting area before the match)
    Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. market
    What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. leaving the game
    Did your squad mates also experience the issue? No
    How many matches had you played in a row before the issue occurred? 20ish
    When did this happen? (dd.mm.yy hh:mm) 17.2.19
    How often does the bug occur? Often (50% - 99%)
    How severe is your issue? Minor impact to gameplay
    What happens when the bug occurs? makes it impossible to equip the skin
    What should be happening instead? i should be able to equip the skin
    Steps: How can we find the bug ourselves? to find the bug is to buy an epic skin on Gibraltar and try to equip it. (buy it with crafting metal)

  • InsaneXBL's avatar
    InsaneXBL
    7 years ago
    Me too I was so excited to use mine and i thought they may have fixed it by now ☹️

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