Glitch when trying to swap from red to gold on certain reload/interact settings

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? SavageYoshi3
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Fragment east
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Swapping armor from red to gold off the floor
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Every match
When did this happen? (dd.mm.yy hh:mm) 13:06:21 12:00 pm est
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Unable to swap from red armor to gold armor off the floor
What should be happening instead? I should get a prompt to hold to swap but this does not occur
Steps: How can we find the bug ourselves? Go to controller settings change the “interact/reload button” to “tap to use/hold to reload” go into the practice range and pick up a red shield and attempt to swap to the gold shield

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https://gamerdvr.com/gamer/savageyoshi3/video/140050398

clip of me with various reload/interact settings attempting to swap from red to gold (last section is where the glitch occurs)