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Monhulio's avatar
Monhulio
4 years ago
Solved

Guaranteed Legendary Lootbox gave me Skin I already own.

Product: Apex Legends Platform:PlayStation 5 Please specify your platform model. Sony PlayStation 5 What is your gamertag/PSN ID/EA Account name? Raghin Please provide your squad mates' gamertag/...
  • EA_David's avatar
    EA_David
    4 years ago

    Sorry that this got missed. From taking a look this does appear to be a small mixup. 

    "The Superconductor" is the store recolor for "The Heavy Construct". You should have "The Heavy Construct" if you scroll up on your favourites list, it was unlocked long ago.

    On the other hand, I can only see "The Continuum"  showing up with that Legendary pack opening. 

    Just for general info the store skin for "The Continuum" is "Child's Play"

Monhulio's avatar
Monhulio
4 years ago

Still waiting for acknowledgement and assistance.

Monhulio's avatar
Monhulio
4 years ago

Can I please get some assistance with issue? I would like to go back to ENJOYING the game, not ever being concerned that I can get screwed over with duplicate items that I already possess, ESPECIALLY when it concerns Legendary lootboxes.

  • Monhulio's avatar
    Monhulio
    4 years ago

    Would appreciate transparency from the Apex Support regarding assistance with this. Please help.

    • Monhulio's avatar
      Monhulio
      4 years ago

      Assistance Requested.

      • EA_David's avatar
        EA_David
        Icon for Community Admin rankCommunity Admin
        4 years ago

        Sorry that this got missed. From taking a look this does appear to be a small mixup. 

        "The Superconductor" is the store recolor for "The Heavy Construct". You should have "The Heavy Construct" if you scroll up on your favourites list, it was unlocked long ago.

        On the other hand, I can only see "The Continuum"  showing up with that Legendary pack opening. 

        Just for general info the store skin for "The Continuum" is "Child's Play"

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