Heirloom glitch after update
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? XxHaruto_KunxX
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Middle of the new map but I saw it on my legend before I loaded in and pressed equip because I thought my friend bought me it
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing duos
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Idk
When did this happen? (dd.mm.yy hh:mm) Monday November 7th 2022
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I have a heirloom that shows I don’t own it in shop nor on the legend itself and I don’t know why
What should be happening instead? I own it in shop and the pose and Intro quip
Steps: How can we find the bug ourselves? I have no clue but could you refund me the heirloom shards so I can re buy my 2 heirlooms cause I don’t understand what this glitch is It doesn’t show I own it
Soo after the update I still have wraiths heirloom I can’t unequip it at all so just letting you guys know because I have a heirloom but it doesn’t say I own it in shop so please look into this I don’t want my account banned