Help with to get unbanned

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA RTX3090
Enter RAM memory size in GB 32GB
What is your gamertag/PSN ID/EA Account name? motidesu
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. HIGAcat0726,Onigiri002291
Are you using any software with an overlay? Yes
If yes, can you list them here? OverWolf,Outplayed,Blitz?
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)? Wraith and Pathfinder
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Shootingrange
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was playing in the shooting range with a friend, then suddenly I was banned.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? I played many matches, I don't remember. However the ban came when I was playing in the shooting range.
When did this happen? (dd.mm.yy hh:mm) 11.08.23.15.32.24(Tokyo+9)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I was playing in the shooting range with a friend, then suddenly I was banned.
What should be happening instead? I hope to get unbanned
Steps: How can we find the bug ourselves? I'm not sure

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Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA RTX3090
Enter RAM memory size in GB 32GB
What is your gamertag/PSN ID/EA Account name? motidesu
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. HIGAcat0726,Onigiri002291
Are you using any software with an overlay? Yes
If yes, can you list them here? OverWolf,Outplayed,Blitz?
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)? Wraith and Pathfinder
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Shootingrange
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was playing in the shooting range with a friend, then suddenly I was banned.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? I played many matches, I don't remember. However the ban came when I was playing in the shooting range.
When did this happen? (dd.mm.yy hh:mm) 11.08.23.15.32.24(Tokyo+9)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I was playing in the shooting range with a friend, then suddenly I was banned.
What should be happening instead? I hope to get unbanned
Steps: How can we find the bug ourselves? I'm not sure

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I was playing in the shooting range with a friend, then suddenly I was banned. I've tried many times with support. I'm not trying here to try and get my account unbanned. It's been nearly 5 months. Please help me. If it's not possible please direct me to the correct channels. I've tried; -Ea help(live messaging) -By phone. -Twitter(X) I don't even know why I was banned. If you could please let me know the reason and also, the proper channels to go through if not here.