Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? Kinetik_Slayer
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder, Lifeline, octane
Which Legends were your squad mates using (if applicable)? any
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. inside the dropship and I guess its start while im in the menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I enter the dropship to start the game
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? almost every single match I have played
When did this happen? (dd.mm.yy hh:mm) 08/07/2024 EST
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I do not lose or gain any ranked points
What should be happening instead? I should be getting ranked points or losing them.
Steps: How can we find the bug ourselves? Play the game because every time I launch the game it has fixed itself.
I've played maybe 6 or 7 matches, and just two of them have resulted in rated points. Almost every match, when I enter the ship and dive, the message "Ranked Rumble" displays, and there are no lost or gained points in the upper right corner of my screen. I am using Steam PC lobbies with a Ryzen 5 2600 AMD CPU, a 5600 Raedon Pulse GPU, and 16GB of RAM. Furthermore, the matches in which I gained points due to this glitch occurred after I totally rebooted my PC once and verified my game files before playing. I want to get compensated for the 400+ points I would have earned from playing those matches. The problems began on 08 / 07 / 2024 when I noticed that trios, duos, and quads were open with 46 days remaining in the season, and then the screen went back to trios revival while I was in the game's main lobby; since then, I have been unable to win any points or have my stats increased.
P.S: Within those matches I encountered about 5 or 6 people having the same problem I was and even tried the same process to fix the bug.
My Id is Kinetik_Slayer