Forum Discussion

5 years ago

I am not receiving my Battle Pass Apex Packs (Free and Premium)

Product: Apex Legends Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 Pro What is your gamertag/PSN ID/EA Account name? dockoto777 Please provide your squad mat...

EA_David

Community Admin

5 years ago

It does look like there can be delayed notifications for BP unlocks, which might be leading to confusion, but the packs are getting delivered.

@Dockoto Of your recent packs, the Quarantine 722 skin for Wraith was acquired from one of your BP packs.

@cooki3monsta54 You are also receiving the packs from what I can see.

Dockoto
5 years ago
I appreciate your answers, after last update I actually got all the packs I was missing and Apex went back to being PERFECT 😍
iJellanie
5 years ago
I just had this problem, paid for the battle pass but not getting any packs.
- EA_David
  Community Admin
  5 years ago
  @iJellanie Looking into this, it looks like the packs were delivered at the time of the BP purchase, at that point you were due 1 regular and 1 legendary apex pack on the premium track, having gotten the free track content the week beforehand. Other BP pack content seems to have been delivered without issue too.
  - iJellanie
    5 years ago
    I got all the packs except for level 32 (sorry I wasn’t clear) maybe I got it but it definitely didn’t open on my screen. I will look into it again thanks!
hippypicklerick
5 years ago
Boss I didn't receive my apex pack from leveling up and the premium battle pass
- NeyeeN
  5 years ago
  Im not getting any packs from the begining of the battle pass either
MantisGTR
3 years ago
I believe that I am not receiving apex packs on time or I am just not receiving them