I can’t add a friend on apex through cross play please help
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? skiimWylitt
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. FaZeUdamon I couldn’t find him and add him as a friend on apex
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Couldn’t even play cause I couldn’t invite my friend
Which Legends were your squad mates using (if applicable)? Couldn’t even have one couldn’t invite
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. None
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to invite
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm) March 1 2021
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Can’t find my friend
What should be happening instead? Be able to find his name
Steps: How can we find the bug ourselves? It’s cross play
This is so bum I had a profile and I lost half my stuff in it somehow first time getting on it since like season 5 and I’m missing characters I had and I can’t send a invite to my brother it says his account isn’t found and when he looks mine up it says the same thing apex needs a way I can contact them because this is messed up. Please helps EA