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mindnightpanada's avatar
mindnightpanada
4 years ago
Solved

I cant add my friend and they cant add me

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number i dont know Enter RAM memory size in GB I dont know What is your gamertag/PSN ID/EA Account na...
  • EA_Kent's avatar
    EA_Kent
    4 years ago

    Hi @mindnightpanada, 

    Has your friend checked their account privacy settings to make sure they have cross-play and invites enabled? 

DeekityTTV's avatar
DeekityTTV
4 years ago

I'm having the same issue, my friend has the correct settings. He's on ps4 and I'm on PC.. we are spelling each others names correctly. He has cross play enabled and invites enabled.

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @DeekityTTV, 


Thanks for reaching out!

Do you know if either you or your friend are playing on a child account? 

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