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mindnightpanada's avatar
mindnightpanada
4 years ago
Solved

I cant add my friend and they cant add me

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number i dont know Enter RAM memory size in GB I dont know What is your gamertag/PSN ID/EA Account na...
  • EA_Kent's avatar
    EA_Kent
    4 years ago

    Hi @mindnightpanada, 

    Has your friend checked their account privacy settings to make sure they have cross-play and invites enabled? 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @Staticlow7, 

Just to confirm, your other Origin account isn't set to a child account is it? 

kbrown0120's avatar
kbrown0120
4 years ago

I have this issue. I used to be able to play with my son. Now it shows him offline and I can't play with him without a 3rd person to invite both of us. I set our accounts up so we could play together .  

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @kbrown0120, 

    Is your son's account connected to the same EA Account as your own? 

    • kbrown0120's avatar
      kbrown0120
      4 years ago

      No. I didnt know it needed to be

      • EA_Kent's avatar
        EA_Kent
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @kbrown0120 

        Thanks!

        I just wanted to confirm, because two accounts connected to the same EA Account aren't able to send invites. I was curious if that is what might have been happening in this case. 

        Is your son's account set up as a child account? 

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