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FastCarMonkey's avatar
FastCarMonkey
2 years ago
Solved

I didn't receive my 50 stars in s19 after preordering the battlepass in s18

I just got on Apex Legends and checked the Battle Pass section because I took advantage of the pre-order offer that was available in the item shop during the previous season (Season 18). Now, I've go...
  • EA_Mako's avatar
    EA_Mako
    2 years ago

    Hey @FastCarMonkey, thanks for the post!

    Unfortunately it sounds like there may have been some confusion with that offer.

    The 50 stars(5 levels) are applied to the current Battle Pass which would have been the Season 18 pass at the time this was available, not the Season 19 Battle Pass.

FastCarMonkey's avatar
FastCarMonkey
2 years ago

Exactly, as I pointed out earlier, it failed to clarify that the 50 stars are exclusive to this season. The proximity of the battle pass and the 50 stars likely misled not only me but also many others into believing we'd receive the 50 stars in Season 19.

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @FastCarMonkey,

We seem to be looking at different information. The pictures I've shared of this offer all explicitly state that the stars are exclusive to the current season.

I'm sorry if that was missed, but this has not changed whatsoever.

  • FastCarMonkey's avatar
    FastCarMonkey
    2 years ago

    Oh, you're right, and I regrettably overlooked that when I made the purchase. I apologize for any inconvenience I may have caused. However, could you please respond to my previous message regarding cross-progression? It seems my inquiry was unintentionally left unanswered.

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