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FastCarMonkey's avatar
FastCarMonkey
2 years ago
Solved

I didn't receive my 50 stars in s19 after preordering the battlepass in s18

I just got on Apex Legends and checked the Battle Pass section because I took advantage of the pre-order offer that was available in the item shop during the previous season (Season 18). Now, I've go...
  • EA_Mako's avatar
    EA_Mako
    2 years ago

    Hey @FastCarMonkey, thanks for the post!

    Unfortunately it sounds like there may have been some confusion with that offer.

    The 50 stars(5 levels) are applied to the current Battle Pass which would have been the Season 18 pass at the time this was available, not the Season 19 Battle Pass.

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @FastCarMonkey @MrFaluP1,

We have no plans for compensation in this situation as this is working normally.

The details were all listed on the original purchase page specifying how the stars would be applied, so I'm afraid this is not a bug.

MrFaluP1's avatar
MrFaluP1
2 years ago

I see. didnt noticed before and just assumed it without reading first. my bad.. thanks for showing what was writing about it 🙂 any way cant wait for the cross progression to get on my account

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