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DieZ_Magnificul's avatar
5 years ago
Solved

I didn't receive the apex coins that I buyed on steam

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number 1650 Nvidia
Enter RAM memory size in GB 12gb
What is your gamertag/PSN ID/EA Account name? AndyTheDiez (on origin), DieZ (on steam)
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. PRO (on steam)
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bloodhound, Mirage
Which Legends were your squad mates using (if applicable)? Octane
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. store menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. ?
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? ?
When did this happen? (dd.mm.yy hh:mm) 17.05.2021 14.20 (Romania)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I wanted to buy 1000 apex coins on steam, when i finished the transaction, i didn't got the coins, but i don't got the money anumore
What should be happening instead? Get the apex coins (1000)
Steps: How can we find the bug ourselves? idk

I wanted to buy 1000 apex coins on steam, when I was done with the transaction, I didn't got the coins, but I don't have the money anymore. :c

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