I got banned for no reason
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number gtx 1070
Enter RAM memory size in GB 16 gb ram
What is your gamertag/PSN ID/EA Account name? AbC4257a7343073
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. none
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. none
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? i played to lvl 16 i think
When did this happen? (dd.mm.yy hh:mm) 29.02.2020
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? when i start the game
What should be happening instead? i shouldnt be banned
Steps: How can we find the bug ourselves? .
Hello i just logged into my account and saw that i got banned without a reason my account name is AbC4257a7343073 and i want my account back so i can play with my friends again.
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Hey everyone.
Unfortunately account bans are not something we can look into here on Answers HQ. When you have the chance please get in touch with the Terms of Service team so they can review your account. They will need to determine if the ban can be overturned.
For more information on how to set up a case with the Terms of Service team check out the EA Help website. They will follow up with you via email as soon as they can.
/Kent
