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OK, thank you, I couldn't see this from my end. They are accurate that this isn't something they can help with, unfortunately.
From everything I've seen, the pack guarantee is intact and working fine.
i know the event packs doesn't count,
this is my count
acount level 500
season 4 level 110
season 5 level 110 batle pass
Quest: The Broken Ghost 45 treasure packs
season 6 level 110 batle pass
Quest: The First Ship 43 treasure packs
season 7 level 110 batle pass
Quest: Family Portrait 57 treasure packs
season 8 level 110 batle pass
Quest: Armageddon 60 treasure packs
2nd Anniversary Event all packs
season 9 level 110 batle pass
Quest: The Legacy Antigen 60 treasure packs
Thrillseekers Event all packs
season 10 level 110 batle pass
Quest: 60 treasure packs
Monsters Within Event all packs
Arenas Flash Events all packs
season 11 level 105 batle pass
Quest: 45 treasure packs
Arenas Flash Events all packs
plus i buy 100 packs from the store
please tell me if any of these events are not counted towards the packages
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