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Hide1nbush1's avatar
4 years ago
Solved

I have pink squares in game

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number amd radeon R9 390
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? Hide1nbush1
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? wraith
Which Legends were your squad mates using (if applicable)? octane
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. everywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. walking
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? none
When did this happen? (dd.mm.yy hh:mm) 21.01.2022. 17:00
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Big and small pink pixel squares appear on The screen
What should be happening instead? the game should run smioth without any grsphic bug
Steps: How can we find the bug ourselves? IDK

i load in game and the pixel appear 

  • Thanks for the answer but i fixed it my self i turned anti aliasing on in the graphic settings and the squares vanished idk why but it worked for me but anyways thanks for the help

3 Replies

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  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @Hide1nbush1

    I've seen some reports of this happening with AMD video cards. 

    There are a couple things we can check that might help. First, make sure you've got the most recent graphics drivers installed for your video card. You can find more info on how to update them at the EA Help website

    I'd also recommend checking to see if Radeon Boost is enabled in your Radeon Software. Try disabling it if it's currently active and see if that helps. 

    If you're still seeing any graphics issues after that please let me know. Thanks! 

  • Thanks for the answer but i fixed it my self i turned anti aliasing on in the graphic settings and the squares vanished idk why but it worked for me but anyways thanks for the help

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Hide1nbush1 

    Good to know! Thank you for following up. I'm glad to hear you got it fixed. 👍

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