Forum Discussion

2 years ago

I redeem A code from xbox to get battle pass and never got it

So I got a redeem code from xbox that I’ll get a free battles pass from xbox So I redeem it I load in to apex And It says Xbox reward Battle pass And i DONT have it WHAT is going on [Edited by CM t...

EA_QueenBee

Community Manager

2 years ago

Hey @rafferty900,

This is the first I've heard of an code granting you the Apex battle pass. Can I ask where you got this code from?

baconlover4111

2 years ago

I got sent a message by Xbox gifting me a code with the battle pass. It’s their official account I made sure of it. I’m having the same problem. Xbox said I redeemed the code but every time I log into apex there is no pass.

theduggzz
2 years ago
Who do i contact to fix this
- baconlover4111
  2 years ago
  I assume we wait for Queen Bee to get back to us
BojanglesFish
2 years ago
From Xbox
- EA_Abril
  EA Staff
  2 years ago
  Hey everyone,
  
  We have been informed that this should now be fixed, and you should be able to see the BP now. Please log out and try logging in again, let us know if this works for you.
  
  Abril
  - baconlover4111
    2 years ago
    @EA_Abril
    The battle pass still does not show as unlocked for me. Nothing has changed.