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rafferty900's avatar
rafferty900
2 years ago

I redeem A code from xbox to get battle pass and never got it

So I got a redeem code from xbox that I’ll get a free battles pass from xbox So I redeem it I load in to apex And It says Xbox reward Battle pass And i DONT have it WHAT is going on [Edited by CM t...
EA_Abril's avatar
EA_Abril
Icon for EA Staff rankEA Staff
2 years ago

Hey everyone,

We have been informed that this should now be fixed, and you should be able to see the BP now.  Please log out and try logging in again, let us know if this works for you.

Abril

  • baconlover4111's avatar
    baconlover4111
    2 years ago

    @EA_Abril 

    The battle pass still does not show as unlocked for me. Nothing has changed. 

    • otaku_chris01's avatar
      otaku_chris01
      2 years ago

      Same here just reddened and still no battle pass

  • KuraLycanroc's avatar
    KuraLycanroc
    2 years ago

    Haven't received the BP at all, logged in and it still says it's locked

  • utbhkgr's avatar
    utbhkgr
    2 years ago
    @EA_Abril Unfortunately this is still not fixed. I talked to many support agents from ea and xbox until one finally alerted me about this forum I tried troubleshooting but could not resolve this issue
  • BojanglesFish's avatar
    BojanglesFish
    2 years ago

    Still not fixed, redeemed the code on Wednesday..

    • EA_Cath's avatar
      EA_Cath
      Icon for Community Manager rankCommunity Manager
      2 years ago
      Hi everyone, thank you for your comments, we have passed them to the team and are waiting to get more information on this issue. Since today is Sunday, it's unlikely we will get some news today. We will keep you updated as soon as possible!

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