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rafferty900's avatar
rafferty900
2 years ago

I redeem A code from xbox to get battle pass and never got it

So I got a redeem code from xbox that I’ll get a free battles pass from xbox So I redeem it I load in to apex And It says Xbox reward Battle pass And i DONT have it WHAT is going on [Edited by CM t...
EA_Abril's avatar
EA_Abril
Icon for EA Staff rankEA Staff
2 years ago

Hey everyone,

We have been informed that this should now be fixed, and you should be able to see the BP now.  Please log out and try logging in again, let us know if this works for you.

Abril

BojanglesFish's avatar
BojanglesFish
2 years ago

Still not fixed, redeemed the code on Wednesday..

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hi everyone, thank you for your comments, we have passed them to the team and are waiting to get more information on this issue. Since today is Sunday, it's unlikely we will get some news today. We will keep you updated as soon as possible!
    • theduggzz's avatar
      theduggzz
      2 years ago
      @EA_Cath Still dont have mine

      Dont understand ive reinstalled my gt is thatspitfire
      • EA_Cath's avatar
        EA_Cath
        Icon for Community Manager rankCommunity Manager
        2 years ago
        Hi again everyone, can you double check if you have received your Battle Pass now? Again, you may need to log out and login again to see it. Let us know!

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