Solved
I was banned when I received a refund email even though I did not request it.
Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number RTX3080 Enter RAM memory size in GB 32GB What is your gamertag/PSN ID/EA Account name? Vietcon...
Hi there,
To get further information on your account, please contact EA Help Support. They should be able to clarify your questions about the refund.
Regarding the account ban, you can send a dispute to the Terms of Service Team: Get information about your EA Account lock, ban, or suspension
