Incorrect Rank Reset from Apex Ranked Split
Product: Apex Legends
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? Ready Up Bliss
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)? Catalyst, Wraith
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Ranked match in Storm Point
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Issue occurred in the lobby, inaccurate rank reset (twice)
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 04.04.23 13:05
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I logged in after making Plat 3, and it gave me Silver 1. When I clicked on my Season 16 Ranked stats it shows I should have been ranked down to Gold 3.
What should be happening instead? Should have gotten Gold 3
Steps: How can we find the bug ourselves? Test someone at Plat 3 and see what happens when the split happens.
I logged in after making Plat 3, and it gave me Silver 1. When I clicked on my Season 16 Ranked stats it shows I should have been ranked down to Gold 3. I decided to quit the game and reload to see if it would resolve the issue and it only made it worse. It ranked me down further to Bronze 3. Now when I click on my Season 16 Ranked stats it thinks I only made Gold 3 before the split... why? Is this going to be resolved or is it seriously trashing all the grind I did for Plat 3?
