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Skambriz2's avatar
10 months ago
Solved

Incorrect Rank Rewards

Product: Apex Legends
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID/EA Account name? iiTzSai
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. na
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? na
Which Legends were your squad mates using (if applicable)? na
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting in the menu
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 07.05.24
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I finished split one of season 20 in diamond 4 but after split happened it demoted me back to gold 2 i reached platinum 4 then stopped playing.
What should be happening instead? I should have received the Diamond rank reward but it gave me the shiny platinum rewards when it should be a non shiny diamond reward
Steps: How can we find the bug ourselves? Check my account

The rank reset and the rewards given are wrong for the new season and should be reflected based on the highest rank received due to patch notes and how previous seasons worked in the past.

  • Hey everyone, thanks for the posts.

    Please note that for Season 20, your ranked rewards were based on your rank at the end of the season, not the highest rank throughout the season.

    - Since Season 19, rewards are granted based solely off your rank at the end of the Season rather than your highest Rank achieved during the season.

    This is changing back this season however, as mentioned in this season's patch notes.


    Upheaval Ranked Rewards

    • Your end-of-season rewards will now be determined by the highest Rank tier you achieved during the entire season



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