Incorrect rank/rewards

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1060
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? Drakuro
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. -
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I just clicked ranked and it shows I'm Bronze 2
Did your squad mates also experience the issue?
How many matches had you played in a row before the issue occurred? N/A
When did this happen? (04.04.23 06:15)
How often does the bug occur? 0 RP(100%), Ranked Down(Just today)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I'm Gold 4 yesterday but I'm suddenly Bronze 2 when I logged in today without any notification
What should be happening instead? I'm supposed to be Gold 4
Steps: How can we find the bug ourselves? Not sure, some accounts might be affected, some might not be.