Incorrect rank/rewards
Product: Apex Legends Platform:PlayStation 5 Digital Edition Please specify your platform model. Sony PlayStation 5 Digital Edition What is your gamertag/PSN ID/EA Account name? wlzhv Please prov...
Forum Discussion
EA_David
Community Admin
Community AdminThank you for the posts, this is being looked into.
Edit: Thanks to everyone for the info shared.
- Why do I drill two after settlement will become silver four
Hello @EA_David
- I played a single ranked match and it shows Silver 3.
- Yes i played a ranked match this split
Split 1 final rank achieved : Gold 1
Split 2 current rank displayed in the lobby : Silver 3
Split 1 rank shown on stats page : Gold 1
Split 2 current rank shown on stats page : Silver 3
yes i have played a match
split 1: diamond 4
split 2: bronze 2
split 1 stat page: gold 2
split 2 stat page: silver 4
- @EA_David My ranking has been wrong. My score was Master in the first half of the season, but after the season refresh, it shows that I was Platinum II in the first half of the season and refreshed me to Gold IV. I want to give feedback on this error and get my ranking back.
- @DLB_Huisheng just wanted a update same thing happened to me and was curious if you got it fixed i emaile back and forth since launch and just now got told tough * pretty much
We got silenced on the whole thing , as far as i know they have not bothered to give the missing rewards to anyone.
Their support team is only giving you automated templates which solve nothing.
I saw that my whole ticket is moved as "Solved" even though there is nothing close to solved in the whole thing.It's been incredible waste of time to grind last season , hopefully this season we won't have the same issues.
P.S Master is the new Diamond
@EA_David i have played a rank game and does not change the rank.
Split 1 final rank achieved: Plat III
Split 2/current rank displayed in the lobby: Bronze III
Split 1 rank shown on stats page: Gold III
Split 2/current rank shown on stats page: Bronze IIIAs you can see by the attached photos. All the stats are the same but the rank badges are different.
Once this is done and if you still see issues, can I get the following info:
Have you played a ranked match this split? Y/NYes it dropped me RP and put me in plat 3
Split 1 final rank achieved: Rookie
Split 2/current rank displayed in the lobby: Plat 3
Split 1 rank shown on stats page: Masters 32767 RP
Split 2/current rank shown on stats page: Plat 2I have never played ranked on this account and now i'm suddenly masters
Split 1 final rank achieved: Diomond 4
Split 2/current rank displayed in the lobby: Silver 4
Split 1 rank shown on stats page: Plat 3
Split 2/current rank shown on stats page:Silver 4I ended the rank on Diomond 4 but now it says plat.
I reached platinum 3 the first split the second split I hit diamond 4 and it’s saying I only got to platinum 2 the second split
Have you played a ranked match this split? Yes i have played after i thought it was a visual bug (PSN wlzhv)
Split 1 final rank achieved: Masters 15k rp
Split 2/current rank displayed in the lobby: Gold 4
Split 1 rank shown on stats page: Masters 15k rp
Split 2/current rank shown on stats page: plat 2Oh boy, time for another course of ranked issues?
Really seems like it's the season for these types of things lol.
Hopefully this'll be fixed in no time.
@EA_David I have played this ranked split
i reached masters
it shows me in gold 4 which shouldn’t be that it should be p2 right?
it shows d4 for last split when I was definitely masters
it shows me in gold 4
pls help
Have you played a ranked match this split? Y/N
Yes.
Split 1 final rank achieved: Platinum 3
Split 2/current rank displayed in the lobby: Bronze 3
Split 1 rank shown on stats page: Gold 3
Split 2/current rank shown on stats page: bronze 3
In Division 1 of the 16th season, I reached the Diamond ranking, but when I clicked to view more detailed updates, I found that the displayed ranking was still Gold 2. However, that day was April Fool's Day, and I thought it was part of April Fool's Day. However, when Division 2 of the 16th season was updated, I logged into the Apex game account and received a message that I would be reset to Gold 2. However, I found that my actual reset ranking was Silver 4, This is not in line with my actual situation. I have asked people around me and many have encountered such situations. Therefore, please help me fix it as soon as possible, which is very important to me. I have provided a picture of my 16th season diamond ranking scores and the current situation here.
The issue of display errors existed after a certain update in the season, but I thought it was just a simple display issue, but I didn't expect it to affect my initial ranking score in Division 2
Have you played a ranked match this split? Yes
Split 1 final rank achieved: Plat 4
Split 2/current rank displayed in the lobby: Bronze IV
Split 1 rank shown on stats page: Gold IV
Split 2/current rank shown on stats page: Gold 2
