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IllIlIlIlllIll's avatar
IllIlIlIlllIll
3 years ago

Incorrect rank/rewards

Product: Apex Legends Platform:PlayStation 5 Digital Edition Please specify your platform model. Sony PlayStation 5 Digital Edition What is your gamertag/PSN ID/EA Account name? wlzhv Please prov...
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
3 years ago

Thank you for the posts, this is being looked into. 

Edit: Thanks to everyone for the info shared. 

Sque4k0's avatar
Sque4k0
3 years ago

Once this is done and if you still see issues, can I get the following info:

Have you played a ranked match this split? Y/N

Yes it dropped me RP and put me in plat 3

Split 1 final rank achieved: Rookie
Split 2/current rank displayed in the lobby: Plat 3

Split 1 rank shown on stats page: Masters 32767 RP
Split 2/current rank shown on stats page: Plat 2

I have never played ranked on this account and now i'm suddenly masters 

  • 256572's avatar
    256572
    3 years ago

    Split 1 final rank achieved: Diomond 4
    Split 2/current rank displayed in the lobby: Silver 4

    Split 1 rank shown on stats page: Plat 3
    Split 2/current rank shown on stats page:Silver 4

    I ended the rank on Diomond 4 but now it says plat.

  • Nicklekade's avatar
    Nicklekade
    8 months ago

    I reached platinum 3 the first split the second split I hit diamond 4  and it’s saying I only got to platinum 2 the second split 

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