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Davyco10's avatar
3 years ago
Solved

Issues connecting to Lobby (Leaving Match)

Product: Apex Legends
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your gamertag/PSN ID/EA Account name? Davyco10
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Broken Moon
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Exiting a game (post-squad death)
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 10.01.23.12:00
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I try to exit back to lobby after my squad has died, but "Connecting to Lobby" stays on the screen indefinitely until the match has ended, never actually exiting the match.
What should be happening instead? Leave match and return to lobby.
Steps: How can we find the bug ourselves? Enter a match, have your squad die, and attempt to exit to lobby.

I try to exit back to lobby after my squad has died, but "Connecting to Lobby" stays on the screen indefinitely until the match has ended, never actually exiting the match. This started to happen again right after I installed the "Spellbound" update, and it is now happening between every 1-5 matches.

(In addition, since the update, the amount of "no reg" hits has been quite high with many noticeable instances in the 15+ games I have played so far; this includes one instance where I tried to kill a downed player front point-blank, and out of one and a half R-301 clips only 29 damage total registered on screen with the other bullets showing a hit crosshair and sound, but no damage)

My internet is fast, and my connectivity is good, but I reset my modem, and rebooted my Xbox to be sure. Both issues persisted.

  • EA_Mako's avatar
    EA_Mako
    3 years ago

    Under investigation. Accepting as solution for visibility purposes only.

    Hey everyone,

    Thanks for the reports. Our teams have been looking into this issue and we'll provide what updates we can.

    For now I'd definitely keep an eye on the Twitter thread below and we'll post additional info as it's available, thanks for hanging in there.

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