Forum Discussion

Davyco10's avatar
3 years ago
Solved

Issues connecting to Lobby (Leaving Match)

Product: Apex Legends
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your gamertag/PSN ID/EA Account name? Davyco10
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Broken Moon
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Exiting a game (post-squad death)
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 10.01.23.12:00
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I try to exit back to lobby after my squad has died, but "Connecting to Lobby" stays on the screen indefinitely until the match has ended, never actually exiting the match.
What should be happening instead? Leave match and return to lobby.
Steps: How can we find the bug ourselves? Enter a match, have your squad die, and attempt to exit to lobby.

I try to exit back to lobby after my squad has died, but "Connecting to Lobby" stays on the screen indefinitely until the match has ended, never actually exiting the match. This started to happen again right after I installed the "Spellbound" update, and it is now happening between every 1-5 matches.

(In addition, since the update, the amount of "no reg" hits has been quite high with many noticeable instances in the 15+ games I have played so far; this includes one instance where I tried to kill a downed player front point-blank, and out of one and a half R-301 clips only 29 damage total registered on screen with the other bullets showing a hit crosshair and sound, but no damage)

My internet is fast, and my connectivity is good, but I reset my modem, and rebooted my Xbox to be sure. Both issues persisted.

  • EA_Mako's avatar
    EA_Mako
    3 years ago

    Under investigation. Accepting as solution for visibility purposes only.

    Hey everyone,

    Thanks for the reports. Our teams have been looking into this issue and we'll provide what updates we can.

    For now I'd definitely keep an eye on the Twitter thread below and we'll post additional info as it's available, thanks for hanging in there.

19 Replies

Replies have been turned off for this discussion
  • I also have this issue but it’s after every match and I get returned to the start screen showing a error saying that I was unable to connect to the party server. 

  • Same, everytime I try to leave a match it does nothing until a couple minutes later it eventually kick me out the match

  • Ever since the patch in January the Apex Legends app has not been functioning properly at all will not make proper connections cannot leave a match and go to Lobby easily there is a serious bug with this application my son is also having trouble and is not functioning for him either.

  • Same issue here, I just don't know why everytime it happens when there isn't a internet connection problem for my computer but facing connecting issue after every match. It does happens on all platform so its getting serious.

  • This happened before, I forgot which season, I think it's 2020 more or less. Took a lot of time to leave a game. This persisted for about 1-2 seasons, then they fixed it (not sure if fixed or revert the server back, before it was downgraded). Now it's happening again, I'm pretty sure they downgraded the server since less and less people are playing, and you thought the server is trash before and now this happens again, truly a trash game.

  • Please EA see message. Hi guys yep having same problem. I’ll join a party with my mates and play a match and every single time it will say I’m still in a game and not cause my to re ready up with my mates when they start another game so it forces me to leave the party and re join back. It will then tell me my results of last game… it happens every game please help ( fix issue or bug )

    this is on the ps5 digital edition

    many thanks.

  • I, ve got a weird problem, it keeps saying to attempt connecting, and it's stuck in a loop where is it won't let me get into the game or the main lobby and I live in a building where i got to share a public network and cant make any change to it, and there is no way I'm gonna pay VPN for this game after spending thousands and thousands dollar on this game. please fix this problem fast!!!

  • I have been an avid apex player for 2 years and I’m in the top 2% of cryptos in the world. I play this game everyday so I hope you guys can help me fix this issue. My girlfriend is stuck in a loading screen after a game of team death match, and she can’t log in. It doesn’t matter if I invite her, she’s restarted her Xbox and quit her game 10+ times, but it won’t let her get to the lobby screen. It is stuck on the post game score screen and it’s frozen on that screen and no matter what every time she boots her game up, it brings her to that post match screen and it’s frozen. Please help resolve this issue!!

About Apex Legends Bug Reports - Archive

23,015 PostsLatest Activity: 6 months ago