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xuvvy's avatar
4 years ago

Kicked: "This client is not running anti-cheat..."

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Ryzen 5 5600X AMD Sapphire Radeon RX 5700 XT Pulse
Enter RAM memory size in GB 32GB
What is your gamertag/PSN ID/EA Account name? xuvvy
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Loading screen before character selection
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Loading into the character selection screen
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? One
When did this happen? (dd.mm.yy hh:mm) 04.11.21.
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Get kicked out of a match and get the error: this client is not running anti-cheat, or has failed the anti-cheat authentication, unable to reconnect and get abandon penalty. My teammate informed me that there was only around 40 people in the whole match (Europe, peak times), so this or similar error probably happened to them as well.
What should be happening instead? Get to character selection screen, select character, load into the match, play
Steps: How can we find the bug ourselves? Play your own game

Today the error appeared in which I got kicked out of a match when trying to load in to character selection screen, the error showed "This client is not running anti-cheat, or has failed the anti-cheat authentication", which resulted in me being put into the lobby and kicked out of the party, upon restarting to game I have also received an abandon penalty. My teammate has informed me that the whole match had less than 50 players in total, so this error must have happened server-wide.

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  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hey @xuvvy Did this message on the one message or are you still seeing this message?

  • Product: Apex Legends
    Platform:Steam-PC
    Please specify your platform model. PC
    AMD or Nvidia Model Number AMD 3600x
    Enter RAM memory size in GB 16GB
    What is your gamertag/PSN ID/EA Account name? VValtzy
    Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
    Are you using any software with an overlay? No
    Which Legend were you playing (if applicable)?
    Which Legends were your squad mates using (if applicable)?
    Where did the issue occur? Loading into the match from the lobby
    Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Menu going in game
    What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. looking for match
    Did your squad mates also experience the issue? No
    How many matches had you played in a row before the issue occurred? 1k+
    When did this happen? (dd.mm.yy hh:mm) 13.11.21 3:00 central standard time
    How often does the bug occur? Every time (100%)
    How severe is your issue? Major impacts to gameplay
    What happens when the bug occurs? Doesn't let me join any match
    What should be happening instead? joining a match
    Steps: How can we find the bug ourselves? not sure

    Whenever i try to join a mtach it always just sticks to the lobby and doesn't let me join the game. I've done everything from

    uninstalling and reinstalling

    removed my firewall

    installing the game on origin

    uninstalling R6 and ubisoft (b/c thats when it stoped working) 

    i even "repaired" the anti-cheat in my file location.

    idk what to do anymore

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