Lag spikes and constant disconnection
Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number GTX 960 2GB Enter RAM memory size in GB 16GB What is your gamertag/PSN ID/EA Account name? EA ...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerDo you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot the results? Instructions are here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic
The connection itself is not the problem as on average my ping stays in game around 70-90, and on all other games it stays around 60, the problem is when I get near enemies for some reason my ping goes up to 500-600 and my packet loss goes to around 7-10, and in some cases the game just disconnects me and give me error code:net. I've tried searching online but didn't find any solution.
- EA_Aljo
Your test looks ok. Does your CPU usage spike when this happens? I'm wondering if somehow the other players around you are difficult for your PC to render.
I'm not sure but I don't notice high CPU usage before or after entering a match, I'm not sure about the usage when enemies are near because I don't really have time to check my CPU usage mid fight, I have Intel core i5 4th gen so I wouldn't be surprised if it is the issue even though in the minimum requirements for Apex it says that my CPU is above the recommended. But even if it was difficult for my PC to render players, this doesn't solve the main problem which is why the high ping, if anything difficulty in rendering should cause fps drops not ping spikes.
