Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? Beefslick
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Loba
Which Legends were your squad mates using (if applicable)? Wraith
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. All of map.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Using Tactical Ability
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? It's random
When did this happen? (dd.mm.yy hh:mm) Since day 1 of Season 05
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I am completely unable to teleport and also can't teleport through windows in most games too.
What should be happening instead? Should be able to teleport. I have videos.
Steps: How can we find the bug ourselves? Just watch my Twitter @Onetakejack. It happens so much.
The videos are too large to upload. So just go onto my Twitter an you will see. I also posted it on @PlayApex tweets. If you give me a email I could send videos via googledrive or something.
Community AdminThanks for the post, I was able to find the tweets. Linking the tweets is fine too.
That's very interesting. I note that on each of the videos, you get a Prediction Error notification each time your Jump Drive fails.
If you haven't done so already, can you try power cycling your router and see if that has any effect? I'd also be interested, if you swap to a different internet connection (if that's an option of course) does the issue still manifest? Also, do you get this in the Firing Range or just in games.
Thank you.
This does not happen in the firing range and I spend a lot of time in there so I can confirm this. I have spoken to my ISP already and I have Reset, Factory Reset, Changed Channel, Stability Checked, 0 Fracking or errors. This connection is also Wired CAT 6 from a Router that is only a few months old. Never had a problem like this before. I have deleted Cache and uninstalled and reinstalled my game and also completely reset my console, I have also tried it on my other Xbox too and I get the same problem. I have also been in games where people playing Loba have had the same problem. Thanks for getting back to me but I don't think the issue is on my end or I would of probably fixed it already. I believe this is a bug but either not many people get it or I just play a lot more than others.
Community AdminThanks for the info given. I don't think this is a purely local issue, but it's best to eliminate local networking as a factor. I suspect this lies
Can I check what data center you connect to, and does choosing a different one have any impact on this manifesting?
When it does manifest, does it happen for the rest of the match? If this is manifesting, do you have issues with any grenades failing to throw, or animating inconsistently?
