LOGI G502 Polling rate
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RX 5700XT Special Edition
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? BlackBurnBG
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. NiM_Tobi
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Happens to any
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any part of the map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Turning the camera around / Aiming
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) Any time i set my pollint rate to > 500
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Camera stutters, movement is so stuttery and unsmooth that the game is unplayable. When not moving the camera, or while in the drop ship this issue does not occur. Directly related to mouse and ingame camera. Setting the mouse polling rate to 500 resolves this issue.
What should be happening instead? The camera should move smoothly.
Steps: How can we find the bug ourselves? Play the game with a logitech G502 With Cable, Firmware Version 103.2.12. Set the Polling rate of the mouse to 1000.
Camera bug related to Logitech G502 and mouse polling rate. The camera stutters and is not smooth enough to play when the polling rate is above 500. This issue was present on the "new map" before the latest rank reset. On the current "old" map the issue is not present.
