Lost All Skins and Legends After Linking
Product: Apex Legends Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One What is your gamertag/PSN ID/EA Account name? rhinoceros chex Please provide your squad ma...
Forum Discussion
@rhiyun765
I'm wondering if you linked your Xbox account to a new EA account by mistake?
Do you remember the EA account you used on console?
They say that if you unlink your platform account and link it back to the original EA Account it was linked to, you’ll get back all of your stuff.
*Once you unlink a platform account from your EA Account and link it to a new one, you cannot unlink it again for six months*
I'm wondering if you linked your Xbox account to a new EA account by mistake?
Do you remember the EA account you used on console?
They say that if you unlink your platform account and link it back to the original EA Account it was linked to, you’ll get back all of your stuff.
*Once you unlink a platform account from your EA Account and link it to a new one, you cannot unlink it again for six months*
I linked one of my old accounts then lost everthing, even my 2 mythics.
EA_DavidCommunity Admin
Linking an EA account and a console account that weren't linked initially will usually lead to items becoming inaccessible.
You may be able to revert this and link your old EA and console accounts to recover the content, but there are limits in place.
If you reach out to support they can investigate: https://help.ea.com/en/contact-us/
info on unlinking: https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/
After you relink to the original account would the missing items be back instantly or it would take a couple days
@061409774
As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting.
If you run into any further issues please create a new thread so that we can begin tracking accordingly!
