Lost Crafting Materials
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 3060 (I am not sure on model number)
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? B2BAttempts
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. RySucks
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Legends
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Browsing Bloodhound Skins
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 08/04/24 21:10 EST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? Displays incorrect skin list (wrong skins owned/unowned)
What should be happening instead? It should show the correct skins I own
Steps: How can we find the bug ourselves? I had Apex open right before an Update/Patch on steam and didn't realize it. With Apex open I was clicking around the Legends looking at skins when I realized the skins I own were wrong.
ADDTION TO Steps Section: There were also two others that it said I owned but I do not ever remember unlocking, which were Hunter Within and The Runekeeper. Without trying to restart the game and update, I bought The Plague Doctor even though I already owned the skin. I had 1610 crafting material and used 1300 to unlock the plague doctor (which put me at 310 remaining crafting materials) even though I already owned it. I've used the Plague Doctor skin in all of my most recent games and quite a few past games. I would just like a refund of my crafting materials if possible. I am not sure what happened, I just feel like because there was an update/patch maybe it is my fault the game was open. Thanks.
