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Ryder_64432B's avatar
Ryder_64432B
5 years ago
Solved

Lost Pathfinder Twitch Prime skin

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number RTX 3080 Enter RAM memory size in GB 32 What is your gamertag/PSN ID/EA Account name? d1psyyy ...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @Ryder_64432B, 


    When you've got the chance I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. I'm afraid that missing content isn't something we would be able to help with here on Answers HQ. 

    For more details on how you can set up a case with them visit the EA Help website. If you prefer you can also speak with them via Twitter or Facebook as well. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @Ryder_64432B, 


When you've got the chance I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. I'm afraid that missing content isn't something we would be able to help with here on Answers HQ. 

For more details on how you can set up a case with them visit the EA Help website. If you prefer you can also speak with them via Twitter or Facebook as well. 

/Kent

  • CrazyDawgTV's avatar
    CrazyDawgTV
    5 years ago

    I have the same issue as OP and when i contacted EA Help they sent me here even tho i said that you sent another person with same issue. she wouldnt help me cuz she didnt have a so called option to cehck "missing twitch prime skins". so what are we suppose to do since we cant get help from any EA support staff?

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