Forum Discussion
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? Mohammed_Reghie
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Ahmed M Dahmani
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)? Bangalore
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. It doesn't matter it happens in the Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. When I close the game and come back I lose all the recent progress of all kind
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? It happened all day
When did this happen? (dd.mm.yy hh:mm) 13-8-2021 18:00 2+GMT
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I started the game today as usual and played for more than an hour، closed the game and come back to find the everything was reset to the previous day progress as if I didn't play at all today.. so I played again and closed PS4 then wanted to play apex again to find out that I lost all the recent progress again, as I'd the game is stuck at yesterday and refused to track any new progress and that includes (Flash Arena event - Kills - Battle pass level up and most importantly RANK) I hit gold 1 three times today and come back to find myself gold 2 ://
What should be happening instead? Is to have my progress saved
Steps: How can we find the bug ourselves? I don't know
You can see in the image how the game refused to update me into Gold 1 left down corner while above my name it says that I hit Gold 1
Same exact thing I was playing Arena Ranked on my ps5 while I was streaming as well and well I started the stream at 4832 points after 3 hours I had reached 5500 points, I went to the firing range to warm up a little and after I returned back to the lobby my points where reset to the exact same number 4832 so I kept on playing to get my points back I reached almost 5550 points logged out and now 30 minutes ago I logged in after 10 hours to see that my points had been reset to the same exact number 4832. Wow just wow. I am speechless. Also I noticed this next to my name it says I am plat 3 close to Plat 2 meaning almost 5600 points but the progression bar says Plat 4 4832 points (I will send the photo in a different reply)
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