[Mega Thread] Progress lost on logging out

Product: Apex Legends
Platform:PlayStation 5 Digital Edition
Please specify your platform model. Sony PlayStation 5 Digital Edition
What is your gamertag/PSN ID/EA Account name? PureVodka-_-
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Closing the game/Starting a new match
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Played the whole day with this bug
When did this happen? (dd.mm.yy hh:mm) 13.8.21 13:00-22:00
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My progress doesn’t save to my account. When I win a match or get xp from a game I’m getting it after the match ends in the main menu but if I close the game or start a new match all the progress/xp/wins/placement matches/battle pass stars disappear, have been stuck on lvl 24 and battle pass level 9the whole day (13.08.21) Need help as quickly as possible or I’ll delete this garbage…
What should be happening instead? All the progress should save to my account
Steps: How can we find the bug ourselves? I don’t know, in your data base maybe…

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I have bought 15€ worth of stuff, if you can’t fix my problem I want a refund.