Product : Apex Legends
Platform : PC
Please specify your platform model. : PC
AMD or Nvidia Model Number : 5600X / RTX 3070
Enter RAM memory size in GB 32gb
What is your gamertag/PSN ID/EA Account name? : SMSPSMS / BusDrvier
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible : SMSPSMS / BusDrvier
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? any legends
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the match, practice.. all mode
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu.
It suddenly turns off without warning while playing the game. This update showed these symptoms.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game.
The symptoms occur in all situations, such as practice games and combat situations, and only the game turns off immediately.
Did your squad mates also experience the issue?
I think it's my first time experiencing this.
How many matches had you played in a row before the issue occurred?
There were no problems before this patch
When did this happen? (dd.mm.yy hh:mm) since last patch 22.6.2023 (in KR)
How often does the bug occur? Every time (100%) Once an 15 minutes regulary
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Whenever I play Apex
What should be happening instead?
1. Delete and reinstall Apex
2. Rollback Graphics Driver
3. Identify barrier issues
4. Run the 'steam integrity check
5. Clear the fps_max0config statement
Symptoms persist after this process
EA app will be reinstalled
Steps: How can we find the bug ourselves? I don't know. There's no error code that comes out when it turns off
