Hey everybody.
An update has been released for all platforms that should fix this issue. Thanks for being patient while it was under investigation!
/Kent
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? Medical Hybrids
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Mirage
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. As soon as you load up an click battle pass it freezes says error message an starts over from old screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Loading up apex after update
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Been playing all week fine until update
When did this happen? (dd.mm.yy hh:mm) After new update
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Kicks you to load screen
What should be happening instead? Should be able to look at battle pass so I can buy can’t buy the battle pass bc it kicks you everytime you click over to battlepass
Steps: How can we find the bug ourselves? Anyone with out the battle pass is probably experiencing this issue click battlepass an it kicks you
What it says when I click battlepass an I have to start over everytime
SAME ITS ANNOYING
