Forum Discussion
It appears to be a bug with the Til Valhal pose. We have all had the same exact issues when that event reward was given. I can't even check my dailies or other challenges. I'm in the dark.
Thanks for the updates!
We're currently tracking this issue. I'll follow up here if I hear back with any updates.
[Marking this as solved just for visibility. The issue is still under investigation and we are not considering this resolved.]
/Kent
- 6 years ago
@EA_Kent can you please address the issue I had with the Customer Service as well? I mean, I know they have tried everything they could do with their position, but there's a bigger problem with this, we shouldn't have to rely on Forum to get attention and then EA developers may take a look on this.
What if this was an issue happening only to me? I would have to wait the problem to solve itself? I mean, are there no good practices, methods, escalation whatsoever?
Small fragment after providing videos, photos, literally everything that could prove that the issue was not on my end:
Matheus (08/04/2020 18:51:54): I'm asking to get my problem addressed as this line cannot solve it
Matheus (08/04/2020 18:52:04): and you can't make sure it's going to be addressed or either it was already.
Matheus (08/04/2020 18:52:14): all I have for information is that the case is tagged as Resolved.
Matheus (08/04/2020 18:52:24): and I gotta raise myself the attention to get my issue solved, this is the only info you have advised and share thus far.
Akash (08/04/2020 18:53:05): There we have done everything possible as an support can do. Further we will have to wait for its to get it resolved on its own.Matheus (08/04/2020 18:53:40): Ok Akash, thanks for your service.
I was talking to them for around 3 hours by this point.
- EA_Kent6 years ago
Community Manager
Hey @Bad_No_BaNg.
I don't exactly have a way to address something like that directly, but I'll see what I can do about having someone take a look at your case.
/Kent
- 6 years ago
Changing the screen resolution makes challenges appear again but only until after the next game. Additionally, the point counter is not going up and the rewards are not being given.
On the attached screenshots, you can see that on the second day I completed all my challenges, and should now be at 2000 points. However in the lobby it says 1500 points, and in the challenges screen it says I have not even reached 1500 points, which is impossible considering I have the Bloodhound banner pose. Will we be given the rewards we are missing out on, i.e the Gibraltar skin.
Thanks,
Bertie
- 6 years ago
This has happened to me as well. It is definitely the Til Valhal pose. And even after you click on it, it continues to show that you haven’t inspected it. Same thing as other members. Blank match summary. Some character bodies pose missing from selection screen. As well as champion screens. Challenges are no longer visible as well as event tracker. Game also intermittently shows server error between matches and shuts down and goes back to first main menu screen upon opening game.
- 6 years ago
Hi Kent,
I've been keeping track of top 10's and damage since the bug occurred, and I should have 2000 points now. However I did not receive the Gibraltar skin for 2000 points.
Therefore this issue seems to also affect challenge progression.
Thanks,
Bertie
- ACiDFiREuk6 years agoRising Rookie
I have the same issue but on xbox please fix asap I want to get the old ways weapon but doubt it will get fixed in time to do so
- 6 years ago
Same for me on PS4. Also been seeing issues where Legends aren't being shown on banners after choosing before games.
- 6 years ago
I lost all the challenges on the old ways event. Cannot progress
- 6 years ago
When i load the game I can't see my challenges or the event challenges this happened after the game gave me the blood hound banner early yesterday then today I unlocked it after completing challenges for the event, when I completed a game I couldnt see the game result
- 6 years ago
is it possible to get the event loot without the quest?
Cab you unlock this for the players with this problem?
- 6 years ago
@blind0802 From my experience I have been unable to receive event loot as my game seems to think I am locked at 1500 points.
- 6 years ago
Them ea shozld unlock all loot for the players with this problem
- 6 years ago
yeah pls help i want too play again
- 6 years ago@EA_Kent hey guys I am as well having the same issue with the challenges and after action report. Will we be given any type of points after its fixed due to the fact we are missing out currently?
Thanks
About Apex Legends Bug Reports - Archive
Recent Discussions
バルトパスの報酬が貰えなかった
Solved6 months ago- 6 months ago
- 6 months ago