Forum Discussion
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Hawkeye—Bow
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wattson
Which Legends were your squad mates using (if applicable)? Lifeline
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Won a match and went back to lobby and challenges gone
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? At least 10
When did this happen? (dd.mm.yy hh:mm) 08.04.20 12:15
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? All my challenges have disappeared. No daily, weekly or event challenges showing up.
What should be happening instead? Challenges should be there
Steps: How can we find the bug ourselves? Im not sure, i want to complete my event challenges though and i have none
Attached photot ro show my challenges are gone
@bowandarrowman27I have the same problem on PC and this seems to be account-related, cause when I logged in to my brother's account everything was fine. Also, I asked him to log in to my account on his computer and the issue was still there.
The game stopped counting event points for challenges (stucked on 1500) and didn't give me Gibby skin for 2000 points, even though I did everything yesterday and today.
What is your gamertag/PSN ID/EA Account name? zibo86
- EA_David6 years ago
Community Admin
Thanks again for all the detail provided.
There was a similar issue in the past, and once the fix rolled out the progress made was retroactively granted, and i believe that to be the case here too.
So even if this is blocked for you, please play the event as normal.- 6 years ago
URGENT UPDATE
Just looked at my badge for the event and it seems to still be counting although not appearing on the in game (map)weekly tracker and also not unlocking the rewards, everyone else check their badges.
Photos below.
- 6 years ago
EA should make some compensations, too many players affected by this bug
- 6 years ago
please help me I was banned for no reason, I didn't understand what the reason was, your account was banned, he said how can i remove my ban help me
- 6 years ago@RRH_GR_477 Hey RRH I'm sorry to hear about the ban, the only help I could find for you is this on a different posting..
"You should have received an e-mail regarding the ban. If you think this ban was applied to your account by mistake.
You can reach out to the Terms of Service Team to appeal this ban."
Here's the link to the TOS Team
https://help.ea.com/en-au/help/account/information-about-banned-or-suspended-accounts/
I wish you the best of luck!
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バルトパスの報酬が貰えなかった
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