Hey everyone.
The patch to fix the Challenge issues just went live and is rolling out now:
Thanks for sticking with us while this was under investigation!
[Marking this as solved for visibility.]
/Kent
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? SyKo_Slamma
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. SLSD_Ride_Red
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Gibraltar
Which Legends were your squad mates using (if applicable)? Caustic
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Hit the main menu and couldnt access challenges or the event challes or game mode.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Leaving a match
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 10+
When did this happen? (dd.mm.yy hh:mm) 15.01.20 16:20 est
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? System crashes then reboots to menu fine with no access still
What should be happening instead? I should be playing duos
Steps: How can we find the bug ourselves? Recover my challenges
Help
