Hey everyone.
The patch to fix the Challenge issues just went live and is rolling out now:
Thanks for sticking with us while this was under investigation!
[Marking this as solved for visibility.]
/Kent
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Mo_Zambeek
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. trying to play
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? ?
When did this happen? (dd.mm.yy hh:mm) 01/15//20 2:34 PM PST
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? It simply doesn't;t show my progress
What should be happening instead? It should be showing my progress
Steps: How can we find the bug ourselves? Load it up on a PS4 account that had progress
For a lot of the day, the Event was gone. Now that it's back, the 800 points I'd amassed have disappeared.
WTF?!?!?
Mine is doing the same thing!! I had all of the events of gold rush completed yesterday, but when I logged in today all of my progress disappeared!!! Also to make matters worst, I can't see any of events now!! Please fix it or reimburse my points!!
And, of course, this is when I get my first win...Hope I get credit for it.
