Hey everyone.
The patch to fix the Challenge issues just went live and is rolling out now:
Thanks for sticking with us while this was under investigation!
[Marking this as solved for visibility.]
/Kent
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? Seaman_erra
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Seaman_fil
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)? Wraith
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I don't remember
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just died
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? More than twenty
When did this happen? (dd.mm.yy hh:mm) 15.01.19 11.00pm
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? All the event stats displayed in the lobby got resetted and u couldn't select any type of match in the lobby (Playlist unavailable)
What should be happening instead? See all the the achievements completed
Steps: How can we find the bug ourselves? Actually don't know but it would be ideal to give completed the achievements since a lot of players spent a lot of time to complete those in these two days or adding an extra day to do it again
No achievements at all
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Ricardqo
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Cleethehunt
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The Grand soiree and daily challenges aren't showing up
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just trying to play the game!!
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 01.15.20
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game glitching and lagging like crazy. Don't think it's accounting for the challenges complete!!! Also lost some arcade points I believe!
What should be happening instead? Grand soiree and dailys should be showing and we should be getting credit for completing them
Steps: How can we find the bug ourselves? Load into PS4 game menu and look at it.
Ugh
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? OHBE1r
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? All
Which Legends were your squad mates using (if applicable)? Wraith
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main lobby screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Yesterday my event tab was missing it came back after a regular game and now challenges and reward system is missing
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 01/15/2020 01:20 pst
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I cant see what points i earned for each match and i also cant see the challenges
What should be happening instead? I should be able to see my score and i should be able to look at my challenges
Steps: How can we find the bug ourselves? Im not sure if its server issue or what exactly it is but its been two days already
I cant see the point system for the grand soirée either so im not sure if im even getting my rewards
Today's error
Im got the same thing for the last two days cant even see my match summary
