Hey everyone.
The patch to fix the Challenge issues just went live and is rolling out now:
Thanks for sticking with us while this was under investigation!
[Marking this as solved for visibility.]
/Kent
I was able to see my Mirahe skin you get from doing challenges and the badge
Community ManagerHi folks,
The event should now be available again:
Thanks again for your patience!
[Marking as solution for visibility.]
/Kent
Still not working. Event is there, but all challenges are gone. When it did show the challenges for a minute, my event challenges were restarted. I just want my points back & my challenges back! Fix it!!!
Apex fix the challenges, they're still gone!
umm it's still not fixed
I lost all my progression in grand soiree even though I completeed up to the pathfinders tracker. It even gave me no Grand Soiree event again with the Challenges and Dailies removed all together and the follow us on twitter / Apex store is at the top now.
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? Seaman_Fil
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Seaman_Erra
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. After a match
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm) January 15, 2020
How often does the bug occur? Every time (100%)
How severe is your issue? Severe, lost points
What happens when the bug occurs? First, it as not possible to play the event anymore. Once the event restarted I lost all 1000 points gained and now the challenges and the progress can't even be seen in the lobby anymore
Product: Apex Legends
Platform:PC <----------
Please specify your platform model.
What is your gamertag/PSN ID/EA Account name? iAmTheVoLiX
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Starting lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting on match to start
Did your squad mates also experience the issue? Nope
How many matches had you played in a row before the issue occurred? Maybe like 5 matches
When did this happen? (dd.mm.yy hh:mm) 2020-01-16 I think I dont really remember
How often does the bug occur? Every time (100%) I tried restarting this takes no effect
How severe is your issue? I can't use any of daily mission event missions or weekly ones.
What happens when the bug occurs? There is no challanges for me and I can't see them they're just not there
What should be happening instead? I should have challenges
Steps: How can we find the bug ourselves? I will send you a screenshot of challanges missing
Im still having the same issue
