Hey everyone.
The patch to fix the Challenge issues just went live and is rolling out now:
Thanks for sticking with us while this was under investigation!
[Marking this as solved for visibility.]
/Kent
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Geforce GTX 1060
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? NotoriousBIG834
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? All
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby. Challenge page.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Going through my weekly challenges
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) Somewhere after week 13
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Unable to progress some of the remaining challenges from previous weeks .Challenges that are still in progress are highlighted as complete, making it impossible to actually finish them and get xp/level up reward.
What should be happening instead? Being able to finish challenges and get rewards.
Steps: How can we find the bug ourselves? Attached the screenshot of the issue.
Unfinished weekly challenges highlighted as complete without a way to actually finish them and get xp rewards.
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 750
Enter RAM memory size in GB 6 gig
What is your gamertag/PSN ID/EA Account name? xReinierdash
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. the dropship any place it lags and crashes
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. jumping from droship
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? can't play any matches ping is al over the place it never does that before
When did this happen? (dd.mm.yy hh:mm) 2 days now
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? start game no challengers for the weeks and the event are gone can't play any match just lags over and over and crashes
What should be happening instead? not crashing?
Steps: How can we find the bug ourselves? i don't know
can't play anything on pc everytime just crashes and theres no challengers so rip me not getting the event awards
