Hey everyone.
The patch to fix the Challenge issues just went live and is rolling out now:
Thanks for sticking with us while this was under investigation!
[Marking this as solved for visibility.]
/Kent
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Lords_Chromie
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Can't recall/ doesn't matter
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? It doesn't, but bangalore
Which Legends were your squad mates using (if applicable)? Doesn't matter
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Menu, trying to see challenges
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I logged in and wanted to see challenges and awards
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? It happened as soon as I logged on after the event came back.
When did this happen? (dd.mm.yy hh:mm) 15 January, 2020 20:17 EST
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? My challenges dissapear and I get a game logic error whenever I click about on the grand soiree event logo over the ltm.
What should be happening instead? No logic error/challenges should be there
Steps: How can we find the bug ourselves? I just logged in to find them. My server though, is Iowa GCE 2
The images are of the logic error I get when attempting to see into the grand soiree event and the second is where the challenge bar is not there.
