Hey everyone.
The patch to fix the Challenge issues just went live and is rolling out now:
Thanks for sticking with us while this was under investigation!
[Marking this as solved for visibility.]
/Kent
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? Jcblun1982
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. None
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Alot
When did this happen? (dd.mm.yy hh:mm) 15.012020
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I can't see the Event challenge daily tracker
What should be happening instead? The tracker should be visible
Steps: How can we find the bug ourselves? At the main mwnu
I can't see my Gold Rush event challenge
Me either. I literally don't have access to any of my challenges at all. I'm going to be really mad if it keeps me from getting the event points I need.
I can't see mine either it's just like it vanished and I was playing it before it happened.. and it was fine then all of a sudden it's just gone. Stupid they need to fix this
Yeah I see some people playing Apex on YouTube and there challenge are working but not mine so weird and I get no answers
Yup that how mine is too
I have this problem But also when I click the about button above the gold rush duos , it will freeze and give me a error so I can’t check my progress on the scoreboard thing that way either. Also after the bug was fixed, I didn’t receive all the points back I had already earned
Same is happening to me and when I click on the about button for the event it gives me this
Same here total pish EA
I cant see mine either. They did come back for a couple mins. And it said I have not completed any of them. But I was completely finished with them. Now they are gone. Its not fair if they can get them back on the screen and all the work I did is wiped.
I can't see the challenges as well. I did first day but nothing. Hope are not reset.
Same here, All Challenges are gone. I can select the Gold Rush Duos Mode and Play it but I am unable to check my progress in the Soirée About menu. I get this “There was a problem processing game logic. Please try again.
_____
sh_challenges.gnut #2951
[UI] The index “(struct instance :0x100b148c80,0)” does not exist
Excuse my English
i have the problem in pc and even cant play a round
it happened after finishing a round so game went to give me the point of level upgrating in that time error occured
for now every time i run the game it goes to give the point and then show the error so nothing i can do
Me 2 bro and I’m on ps4
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? SououZabimaru
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to load the new game mode
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 01/15/20
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I can't access any of the new event or any of the challenges not even the battle pass challenges
What should be happening instead? I should have the challenges available
Steps: How can we find the bug ourselves? I am not a game developer I have no idea...
this even has been my favorite so far and I am livid that I can't earn the rewards.
Also the battle pass is gone and its challenges.
I’m having the same issue on PS4 as well. The entire daily challenges/event challenges has disappeared and the event store tab is gone too.
lost event points cant see my challenges and im not getting the points from the event
Please fix you game
Still the same sh*te all at EA thanks
I have been trying to fix this issue all day, but no matter what I do no matter how many times I reset my application the game won’t fix. It’s starting to become really annoying to play the event and not know where I even am on the tracker.
The same thing is happening to me
cant access my challenges on ps4
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