Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? Noah Kogarashi
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Logging in
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 2970
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I did not receive my ranked rewards for being #395 Apex Predator in Season 3
What should be happening instead? I should have my Apex Predator dive trail, badge, and gun charms
Steps: How can we find the bug ourselves? Unsure
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? Noah Kogarashi
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby Menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Buying the battle pass
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 2970
When did this happen? (dd.mm.yy hh:mm) 04.02.20
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I updated my game today only to find no ranked rewards from Season 3 and my current rank says “Master” but “Silver 2” in bottom left hand corner. I reached Apex Predator #395 last season and am looking for my game to be updated with the rewards I earned.
What should be happening instead? I should have the Season 3 Apex Predator Dive Trail, banner badge, and gun charm
Steps: How can we find the bug ourselves? Unsure
