Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number N/A
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? ramenparty514
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/A
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. N/A
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. N/A
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? N/A
When did this happen? (dd.mm.yy hh:mm) 2/4/2020
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? I have no received my ranked rewards for reaching diamond
What should be happening instead? I should have a gun charm, a badge, and a dive trail
Steps: How can we find the bug ourselves? I don't know
Upon logging into the new update, I come to find I have not received any rewards for reaching Diamond IV rank.
Game says I reached Plat 3 which is completely inaccurate.
This is actually complete BS. I worked very hard to reach diamond so I could get the rewards and yet this apparent bug is the first thing I'm met with upon logging in.
I won't be purchasing the new battle pass until this is resolved and I receive the rewards that I was promised.
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