Mirage Brand Ambassador skin not in account after redeaming

@karlito2474567 Hi, from what I can see your posting account isn't linked to Amazon. You'll find the steps to do so here: https://help.ea.com/in/help/account/link-your-ea-account-to-prime-gaming/

There's also some steps on that article to make sure the correct email address is being used for the EA account. While folks will often use the same email address for their console and EA accounts, they won't necessarily be the same, and this can lead to some confusion when linking accounts.